Refund policy

30-day refund on every licence

If EditorLoop is not right for you, email hello@editorloop.com within 30 days of your purchase for a full refund. This applies to every licence: Founder Lifetime, Pro, Lifetime Pro and Agency. You don't have to give a reason.

A refund ends the licence and the QNews months included with it. The plugin then no longer receives automatic updates.

How to ask

Write from the email address you used to buy, or include it in your message, and add the invoice number if you have it. We reply within one business day.

How refunds are paid

Invoices are paid through PayPal, so refunds are made through PayPal, to the payment method you used.

Yearly licences

Pro and Agency are yearly licences. Renewal is paid by invoice and is never charged automatically, so there is nothing to cancel: if you don't renew, the plugin keeps working and only automatic updates stop.

AI providers, QNews and other services

Your AI provider and the other services you connect to the plugin bill you directly, and we cannot refund their charges. AI providers and QNews are separate services with their own terms. A QNews subscription you buy directly from QNews follows the QNews refund policy.

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